Common Crypto.com Login Issues & How to Fix Them
1. Didn’t Receive Login Email
If you’re unable to find the verification email:
Check spam folder
Ensure correct email entry
Wait a few minutes
Whitelist Crypto.com email domain
If the issue persists, contact the support team via the app.
2. 2FA Code Not Working
Incorrect device time can cause 2FA failures.
Fix it by turning on “Set Time Automatically” on your phone.
3. App Not Opening or Crashing
Update the app to the latest version and clear cache.
Restarting the device often resolves this.
4. Account Temporarily Locked
This happens due to multiple failed login attempts.
Wait for the cooldown period and try again with correct credentials or codes.
How to Keep Your Crypto.com Account Secure
Crypto security is extremely important. Follow these steps to shield your account:
✔ Enable 2FA
Always use Google Authenticator for the strongest protection.
✔ Use a Secure Email Account
Keep your email password strong and updated regularly.
✔ Avoid Public Wi-Fi
Public networks are unsafe for crypto logins.
✔ Beware of Phishing Links
Never click random login links sent by unknown sources.
✔ Verify the App or Website
Only use official Crypto.com platforms.